In love with your Rime Arodaky but feel that it does not fit like a glove? We want to help you with that! Many of our babes are in between sizes so changing it for a bigger or smaller size might not be the right option for you.
We have a wide network of seamstresses worldwide that can alter your piece to make it fit perfectly. We want our babes to look absolutely astonishing! Please, contact us at firstname.lastname@example.org to know about alteration options near you. Please, feel free to share pictures and videos of your fittings so that we can also give advice on how to alter your piece.
As much as we want to treat our brides, please, note that if your order contained a free gift and you wish to return it, you will either have to return the gift or we will deduct its price from your refund.
Once your return is received and inspected, we will notify you if your return is accepted or declined.
If your return is accepted, your refund will be processed and applied to the original method of payment.
Note that refunds can take up to 7-10 business days to appear on your bank account due to varying processing times between financial organizations.
Shipping fees are non-refundable and will not be included in your refund. For international returns, return shipping and any reverse duties are the responsibility of the customer.
We offer returns to make your online shopping experience easier, however, we monitor the number of returns made by customers. Continued returns will be flagged and may lead to future orders being refused. We will contact you if this applies to your account.
We accept returns within 14 days of the date the order was received.
Products must be returned unworn, unwashed, in their original condition and with all tags attached.
We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
For international returns, return shipping and any reverse duties are the responsibility of the customer.
No returns or exchanges will be accepted on the following categories considered Final Sale:
Gowns, Veils, Sketches, Accessories or any personalized pieces. Items from the "Grande Vente" will also be included in this category.