CAN I RETURN / EXCHANGE AN ARTICLE?
Yes! We accept returns or exchanges placed within 14 days from the delivery date. Any claim regarding the delivery of Products must be submitted in 14 days following receipt of the products. Products must be returned unworn, unwashed, in their original condition and packaging. We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
ARE ALL ARTICLES ELIGIBLE FOR RETURN?
No refunds or exchanges will be accepted on the following categories considered Final Sale: Gowns, Veils, Sketches, Accessories or any personalized pieces.
HOW CAN I PLACE A RETURN
Please contact our team to receive your return label: [email protected]
CAN I USE A CARRIER OF MY OWN?
We will refuse any package that does not use our return label.
CAN I RETURN MORE THAN ONE ORDER IN THE SAME PACKAGE?
Of course! We are all in - less packages, less environmental impact!
DO YOU OFFER PICK UP / DROP OFF SERVICES ON YOUR BOUTIQUES?